Privacy Policy for Text Messaging Services
Effective Date: June 25, 2025
At Executone, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our text messaging services.
1. Information We Collect
When you opt-in to receive text messages from us, we may collect the following information:
- Phone number: To send you text messages and respond to your inquiries.
- Message content: If you contact us via text, we may retain your messages to improve our services.
- Carrier information: We may automatically receive certain information about your mobile device and network provider.
2. How We Use Your Information
We may use your phone number and other collected data to:
- Send you updates, alerts, and important service notifications.
- Respond to your inquiries and customer service requests.
- Analyze and improve our text messaging service quality and performance.
- Comply with legal obligations and enforce our policies or terms.
3. Opt-In and Opt-Out
- Opt-In: By providing your phone number and agreeing to receive text messages, you give us permission to send you text communications.
- Opt-Out: You can opt-out at any time by replying “STOP” to any message we send. After opting out, we will not send further text messages unless you send “START” to re-subscribe.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the security of your personal information. However, no method of transmission over the internet or mobile networks is 100% secure. We cannot guarantee the absolute security of your data.
5. Sharing of Your Information
We may share your information only as follows:
- With Service Providers: Trusted third-party vendors who help us deliver text messaging services, under strict confidentiality agreements.
- For Legal Compliance: If required by law, regulation, or legal process (e.g., court orders or subpoenas).
- Business Transfers: In connection with a business transfer, merger, or acquisition.
- With Your Consent: If you explicitly authorize us to share your information.
We will never sell or rent your mobile number or personal data to third parties.
6. Children’s Privacy
Our text messaging services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected such data, we will delete it immediately.
7. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will post the updated version on this page and revise the effective date. We encourage you to review this policy regularly to stay informed.
8. Contact Us
If you have any questions about this Privacy Policy or our text messaging practices, please contact us:
Executone
Email:info@executone.com
Sacramento:916.290.5600
Redding:530.221.1222